How People Report Spam
The recipients can send spam complaints in three ways:
- By using a link or button like "Report Spam" provided by large ISPs such as AOL, Yahoo!, Hotmail, EarthLink, NetZero, and Juno.
- By using a spam complaint service such as SpamCop or Vipul’s Razor.
- By sending spam complaints directly to e-mail abuse addresses at ISPs and the FTC.
ISPs and anti-spam services use spam complaints to improve their anti-spam algorithms. They also use complaints as a sort of voting system to decide whether the email coming from a certain IP address is good or spam. Too many complaints may cause a message being filtered into junk folders or rejected entirely. The sender then may be required to take specific steps, such as reconfirming a mailing list, before he is allowed to send the emails again.
Table of contents | Page list for this chapter | Next page

Buy your own copy of Ultimate Email Marketing Guide
You’ve browsed the site and read some chapters, now get your own copy of the book in PDF.
$19 in PDF Instant download
All content copyright ©2008 G-Lock Software, Ltd. All rights reserved. No part of this book or site may be reproduced or redistributed in any form or by any electronic or mechanical means, including information storage and retrieval systems, without permission in writing from G-Lock Software, except by a reviewer who may quote brief passages in a review.
Tags: complaint service, mail abuse, report spam, spam complaints, spamcop