So, you’ve just discovered (or anybody from your subscribers reported) you made a blunder – now what? After the embarrassment or panic is gone, you decide to send a follow-up message to correct the mistake. But first you need to think if sending a correction email is the appropriate action. Each situation is unique and depends on the mistake you made.

We recommend that you send a correction email if the first message:

Read more on When You Should Send a Correction Email…

Tags: company reputation, customer relationships, e book, grammatical mistakes, product description, subscriber, subscribers

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