Email marketing best practices

Blacklists: Major Blocks on the Path to the Inbox

Blacklists are the most challenging issue for email marketers. You may follow best email marketing practices compliant with CAN-SPAM law and still end up in a blacklist. The worst thing is that you will not even know that you are blacklisted until you take some steps to investigate the issue.

So, in this article we’ll talk about the causes why you may get into a blacklist, examine the ways how you can determine if you’ve been blacklisted or not, and give several tips what to do if you got blacklisted.

Sender Reputation: Easy to Ruin and Hard to Restore

Your sender reputation with ISPs is the key factor which determines what will happen to your email after you click “Send”. Your reputation is built on your email sending activity, and it’s much easier to spoil it rather than restore your good name.

Although many email marketers underestimate it, sender reputation is a big concern. A bad reputation is often the reason for the emails being filtered and not reaching the recipients.

Unable to Deliver Emails to Hotmail, Live, MSN and Outlook?

Outlook.com is putting my legitimate emails into its junk mail folder. What do I do now?

The Microsoft properties (Hotmail, Outlook, MSN. and Live.com) are obeying Yahoo and AOL’s DMARC p=reject. That means that whenever an email from someone with a yahoo.com or aol.com address comes for someone with a hotmail.com, outlook.com, msn.com, or live.com account, if that email “from” yahoo.com or aol.com isn’t actually sent from a Yahoo or AOL mail server, then it is being rejected (bounced).

So, if you’re sending emails from your yahoo.com or aol.com email address, but not using the Yahoo or AOL mail server, change your “From” domain to prevent message rejection by the Microsoft properties.

As it turns out, with any one of Microsoft’s email addresses – @live.com, @hotmail.com, @outlook.com and others – you’re still really using Outlook.com whether or not you ever visit it on the web.

I’ve created the following checklist and tips that any marketer or person sending email can follow to help them get delivered to the Inbox. So you can optimize your email delivery system and deliver your emails into the Inbox instead of the Junk email folder.

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